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Privacy & Cancellation Policy

Each service may have a different cancellation policy. Please check the service you have booked for individualised policies. 

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Cancellation Policy

If you need to reschedule or cancel your appointment, Please get in touch with us at least 48 hours in advance by calling or texting 0405365572.

 

It's important to note that our 'on-walk membership' comes with its own policy. (Please check your member account) In the event of a cancellation after a payment has been received, there will be a $10 administration fee. Should you need to cancel your appointment without providing the required 48-hour notice, a processing fee equal to 50% of your booking cost will be applied. For each booking, one reschedule is allowed with no associated fee. However, any subsequent rescheduling will incur an administration fee of $50.

 

Please note that the rescheduling fee does not apply to on-lead walks.

Privacy Policy

Last Updated: 19/12/2023

1. Introduction

Welcome to IdaBoss Dog Training. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or engage with our services. By using our website or services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect
2.1 Personal Information

We may collect personal information, such as your name, email address, phone number, and address when you voluntarily provide it to us. This information is used to facilitate communication and provide our services.

2.2 Non-Personal Information

We also collect non-personal information, such as browser type, IP address, and pages visited, to enhance the user experience and improve our services. This information is collected through cookies and similar technologies.

3. How We Use Your Information

We use the information collected for the following purposes:

  • To provide and maintain our services.

  • To communicate with you, including responding to inquiries and providing updates.

  • To improve our website and services.

  • To personalize your experience and deliver relevant content.

4. Disclosure of Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as outlined in this Privacy Policy or as required by law.

5. Data Security

We implement security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

7. Your Choices

You can opt-out of receiving communications from us by following the unsubscribe instructions provided in our emails. You may also contact us to update or delete your personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The date at the top of the policy indicates when the latest changes were made. Your continued use of our website or services after any changes to the Privacy Policy constitutes acceptance of those changes.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us.

Thank you for choosing IdaBoss Dog Training.

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